Andre Ng 吳 嘉 俊

Andre spent his first two years after university working in the CSR division of a major Hong Kong retailer. He knows what it means to sit across the table from a store manager who is doing compliance work because they have to, and he knows the difference between that and a store manager who genuinely wants to serve their low-vision customers better. His job is to make that second conversation more common. Andre 大學畢業頭兩年喺一間大型香港零售商嘅企業社會責任部門工作。佢知道坐喺店鋪經理對面傾偈，佢做緊合規因為佢被迫係咁回事；亦知道呢個同真正想服務好低視能顧客嘅經理係兩回事。佢嘅工作就係令第二种傾偈更加常見。

He leads all of Evenly Lab's retail partnership conversations — from that first cold outreach to a neighbourhood supermarket, through the pilot agreement, into the store manager training sessions that make sure the staff actually know what A-EYE is and why it matters when a regular customer asks for help finding the noodles. 佢帶領均研所有零售合作傾偈 —— 由第一次 cold email 去一間社區超市，到先導協議，再到為店員而設嘅培訓，確保佢哋真係知道 A-EYE 係乜、點解有顧客問「邊度有麵」嗰時呢樣嘢咁緊要。

Andre is also the team's de facto ESG lead. He translates the co-design stories into the language that resonates with retail operations directors, and he keeps careful records of the pilot outcomes — because the case for A-EYE in a store does not live in the abstract; it lives in how many repeat customers came back, and whether the store manager would recommend it to a peer. Andre 亦係團隊事實上嘅 ESG 負責人。佢將共創嘅故事翻譯成零售營運總監聽得入耳嘅語言，仲仔細記錄住先導嘅成效 —— 因為 A-EYE 喺一間鋪頭嘅 case，唔係靠抽象理念，而係靠有多少回頭客，同埋間鋪嘅經理會唔會介紹俾同行。